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ONEKYC // Help Center
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Support Contacts

Common Issues & TroubleshootingRevision: 2026-06-26Language: EN

Find the right contact for questions about your verification, data privacy, or how ONEKYC handles your information.

ONEKYC provides verification technology to businesses — it does not operate a direct consumer support line. If you need help with a specific verification you have completed, the fastest route is to contact the business that asked you to verify.

01

Contact the requesting business

The business that initiated your verification is responsible for the outcome and for any follow-up actions. Look for their support email, in-app chat, or customer service number in the onboarding flow or the notification you received from them.

02

Contact ONEKYC

Data privacy, access, or deletion requests: legal@onekyc.io
Technical documentation for businesses: https://finext.gitbook.io/one-kyc
Business console and integrations: https://console.onekyc.io

If you are a business looking to integrate ONEKYC into your onboarding flow, visit the console at https://console.onekyc.io or review the technical documentation at https://finext.gitbook.io/one-kyc. For legal or compliance enquiries, email legal@onekyc.io.

[ End of document · REV 2026-06-26 ]